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linguistic synchrony

AI fluency

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The Illusion of Listening

May 7, 2026

•

2 min read

The Illusion of Listening

Why AI’s conversational fluency makes humans mistake responsiveness for empathy.

Eugene Chan
Eugene Chan

Gain a clear, mechanism‑driven understanding of how real people think, trust, and behave around AI systems — turning complex psychological dynamics into practical insights they can apply to design, strategy, and product decisions.

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